May 27, 2025

Predict, Personalize, Profit: AI-driven Strategies to Elevate Customer Experience in Hospitality and Retail

Discover how predictive AI is transforming hospitality and retail, enhancing forecasting accuracy, personalizing customer experiences, and enabling real-time decision-making.

As hospitality and retail industries face growing pressure to deliver faster, smarter, and more personalized experiences, predictive AI is emerging as a game-changer. From optimizing inventory and staffing to driving guest engagement with real-time insights, AI-powered forecasting and automation are reshaping how decisions are made.

In this webinar, MobiDev experts explored how data-driven strategies, unified platforms, and AI agents can close critical operational gaps. The session covered key implementation tactics, personalization techniques, and practical guidance for decision-makers looking to future-proof their operations and unlock measurable business growth.

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Webinar Highlights

Predictive AI: A Competitive Edge for Hospitality & Retail

Discover how advanced forecasting models reveal trends, seasonality, and anomalies to enable smarter inventory, staffing, and pricing decisions.

Unified Data for Smarter Personalization

Learn how consolidating fragmented data empowers personalized customer experiences and real-time engagement across channels.

Real-Time Architecture in Action

Explore how streaming analytics and AI agents enable instant alerts, anomaly detection, and sub-minute dashboards that drive operational agility.

Speakers

Andrew Makarov

Solution Architect

Olena Ganchyna

Chief Strategy Officer

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Webinar FAQ

What is this webinar about?

This webinar explores how predictive AI and real-time analytics are reshaping decision-making in hospitality and retail, helping businesses improve forecasting, personalize customer experiences, and streamline operations.

Who are the speakers?

Andrew Makarov (Solution Architect) and Olena Ganchyna (Chief Strategy Officer) from MobiDev share practical insights and strategies based on their experience delivering AI projects in hospitality and retail.

What will I learn from the webinar?

You’ll learn how to unify fragmented data, apply advanced forecasting models, implement AI agents for instant alerting, and overcome common barriers to AI adoption in hospitality and retail businesses.

How can I benefit from attending this webinar?

You’ll discover actionable AI solutions to increase revenue, reduce decision delays, improve inventory accuracy, and deliver more personalized customer interactions.

How can I access the webinar recording?

The full webinar recording is available on this page. Just scroll up and fill in the form to get instant access.

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Webinar Recording: Leveraging AI & AR in Retail