DEVELOPING POS SOLUTION THAT REVOLUTIONIZES HOSPITALITY MANAGEMENT

Since the beginning of our cooperation in 2014, SmartTab has transformed from a bold startup to an industry leader that serves hundreds of venues and chains. The SmartTab software itself has scaled into a complex, yet user-friendly ecosystem, offering a POS system, a customer app, and an AI analytics system with a demand forecasting model under the hood. 

Despite challenges like the crisis in the hospitality sector caused by COVID-19, which led to a 40% decline in bar and nightclub market size in 2020, MobiDev and SmartTab made no pauses in cooperation, step by step improving and growing the product. As a result of our combined efforts, the number of active venues using SmartTab has grown by an impressive 470% over the past four years, further solidifying its position as a leading solution in the hospitality industry.

And the current capacity of SmartTab empowers it to effectively serve a venue of any size. In particular, in November 2023, the SmartTab system served the Block Party that was organized by the Midway SF in San Francisco, California, with 10,000+ guests and tabs. There, 51 SmartTab devices, mainly stations, and standalone iPads, successfully served the high-volume event.

Working within the nightclub industry since 2010, Daniel Baron not only understood but also experienced the inconveniences of POS solutions of that time. Those systems had cluttered interfaces and a desperately long processing times, which was particularly harmful for high-volume venues. Daniel wanted to change things by creating a “POS that doesn’t suck” a modern solution that ensures process optimization becomes a reliable tool preventing chargebacks, and can both handle the needs of an independent venue and a large venue chain.

After his cooperation with another software development vendor resulted in a pilot version of the app that fell below expectations, Daniel was looking for someone who could start over with the development and would be flexible and experienced enough to operate with a diversified tech stack and create a software product that meets his requirements. That’s where the cooperation between SmartTab and MobiDev started in 2014.