PROVIDING TEAM AUGMENTATION FOR MICROSOFT-BASED SWISS TOURISM PLATFORM

discover.swiss is a SaaS platform aimed to aggregate and standardize data from service providers for further sharing a unified snapshot of local travel spots and destinations with tourists.

KEY FACTS:

Country

Switzerland

Industry

Travel

Cooperation period

2018-current

Cooperation type

Team augmentation of 4-6 experts

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KEY FACTS:

Country

Switzerland

Industry

Travel

Cooperation period

2018-current

Cooperation type

Team augmentation of 4-6 experts

WHAT THE CLIENT SAYS

Thanks to the cooperation with MobiDev, we were able to meet our high demands for a backend service quality platform for Swiss tourism. MobiDev convinced us with their excellent software development skills, their solution-oriented and imaginative contributions, and very reliable and high-quality services.

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Jon Erni

CEO of discover.swiss

THE STORY BEHIND

The story of discover.swiss started in the summer of 2017, when Jon Erni (then a member of the executive management team at Microsoft Switzerland and the initiator of miaEngiadina), Janine Bunte (CEO of Swiss Youth Hostels), Andreas Züllig (a host at Hotel Schweizerhof Lenzerheide), and Urs Wagenseil (a professor at Lucerne University of Applied Sciences), conceived the idea for a digital backend service platform for Swiss tourism. With government support, they took the path of creating a product that was supposed to become a booster for the popularization and digitalization of local tourism.

discover.swiss developed and is responsible for the platform concept and its strategy, which MobiDev implements in a highly professional manner.

INDUSTRY CHALLENGES

The journey toward digital transformation can be demanding and expensive for numerous service providers and destinations. Not all have the necessary human and financial resources to embark on this journey independently. discover.swiss facilitates the entry of the tourism industry players into the digital realm, offering easier access. Meeting GDPR requirements, it takes on the responsibility of ensuring data security and protection, particularly concerning data storage, analysis, and provision in connection with its software product. Through its backend service platform, various players in the tourism sector can exchange data, leverage new digital opportunities, and enhance their offerings.

HOW WE DELIVERED

1

Performed the development under the client’s project management

With a strong technical background, discover.swiss assumed project management responsibilities and reached out to MobiDev with a request to augment their development team with senior software developers. Upon successful completion of tech interviews, the team started the development, maintaining active and open communication with the project manager to ensure adherence to project specifications and timelines.

2

Provided senior software engineers for team augmentation

Discover.swiss required specialized expertise in software engineering, specifically seeking senior frontend and backend developers skilled in Microsoft technologies. MobiDev promptly allocated .NET and Angular experts, who have been collaborating closely with the client's team to develop the platform effectively.

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3

Implemented Ecosystem Approach with "API as a Service”

The platform uses REST architecture. It aggregates multiple data and turns it into structured information about tourist spots and activities, displayed in a common format. This information can then be displayed in the frontend of the tourist service providers. The API creates key value for the users, providing them with an asset for building their digital presence with the essential data at hand. With the large tourist management systems providing information on one side, and local service providers on the other, the needs of a business are all covered via the connection established with the API.

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TECHNICAL DETAILS

Frontend
Angular, TypeScript
Backend
.NET, C#, REST-API, Token-based Authentication
Cloud
Microsoft Azure: Azure DevOps, Functions, Cosmos DB, Blob Storage, App Insights, Cognitive Search, App Configuration, Key Vault, CDN, AD B2C, Event Grid)

OUTCOMES

Since the beginning of our cooperation in 2018, we have actively contributed to the successful launch of the discover.swiss platform in 2020. Since then, the founders have secured total investments exceeding $6 million for development and expansion. We remain steadfast in our ongoing support for discover.swiss as it continues to grow, expanding from 3 tourism partners in 2020 to over 30 today, granting access to a network of 75+ service suppliers. This growth has led to increased service demand, with over 389k orders and 734k tickets processed via the marketplace in 2022. As our partnership progresses, we eagerly anticipate reaching new milestones and further enhancing the platform’s impact on the tourism industry.

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