How We Built an AI Agent That Increased User Retention by 24% in a Fitness App

A US-based digital fitness company (name under NDA) offering structured workout programs faced with a ~40% drop in engagement, once users completed onboarding and initial workouts in the mobile app.

MobiDev helped enhance the app by introducing an AI-powered training companion agent that delivers personalized workout suggestions, behavioral nudges, and conversational support.

Key Facts

Client Country

USA

Country

Client Industry

15 days, $15K

1st version release

MVP Client Cooperation timeline

2025-current

Cooperation Period

MVP Client Cooperation type

Service Type

The Story Behind

A US-based digital fitness company specializing in structured workout programs and training plans (name is under NDA) faced challenges with long-term user retention. While their mobile app successfully attracted new users, the team noticed around a 40% drop in engagement, once users completed onboarding and their initial workouts.

The company approached MobiDev to help enhance its app and improve user retention. After analyzing the product and user behavior patterns, we proposed introducing an AI agent into the client’s training companion app to deliver personalized workout suggestions, behavioral nudges, and conversational support throughout the user’s fitness journey.

Business Value

Within a year of launching the AI-powered training companion, the platform achieved a 24% increase in retention among active users. The AI-driven guidance also contributed to around a 20% rise in weekly workout sessions and roughly a 25% increase in overall app interactions.

As a result, the passive workout planner evolved into an engaging fitness experience, with personalized training guidance available 24/7.

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Helen Khailova-Horash
Helen Khailova-Horash
Senior Solutions Manager
Helen Khailova-Horash

How We Delivered

AI Strategy & Product Consulting

The project started with a discovery and consulting phase focused on identifying the key drivers behind user drop-off. Our team analyzed the fitness journey inside the app and mapped critical moments where users typically lose motivation or stop returning to the platform.
Based on these insights, we designed the concept of an AI training companion that could intervene at the right moments with personalized suggestions, reminders, and motivational support.

Tech Stack

AI & LLM
Database (AI)
Database
Backend
Mobile & Frontend
LangChain, LangGraph, Gemini API
Pinecone
PostgreSQL
Node.js, NestJS
Flutter, React
AI & LLM
LangChain, LangGraph, Gemini API
Database (AI)
Pinecone
Database
PostgreSQL
Backend
Node.js, NestJS
Mobile & Frontend
Flutter, React
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