Case Study: Investigative Interviewing Tool For Law Enforcements

IMS TILES is an investigative interviewing planning tool for law enforcements. It is a secure, scalable, and flexible system with a powerful web application. It supports all relevant mobile and desktop platforms and browsers; alongside other tools, it was built with RAD.js, our advanced cross-platform development toolkit.

"MobiDev were methodical in their planning and meticulous in their analysis of my requirements. They delivered value at every stage of my project. My experience was to quickly forget that you were separated from the team by distance and time. I wouldn't hesitate to recommend MobiDev as a technology partner."

– Daren Jay, Director of Interview Management Solutions

Any development team appreciates a software owner who considers useful ideas brought by them to improve the future product. IMS TILES—a tool that makes police interviewing efficient and productive—is the perfect case. The product had not been fully shaped when the Client contacted us. We had the target audience – law enforcements and private detectives of Australia and Great Britain. We had the specifics of investigative work. But it was unclear whether it would be a mobile app or a website, and what platforms and devices should be covered.

After fruitful discussions, the decision was to make a single page web application. The product had to work great on desktop browsers, as well as on mobile browsers of iOS and Android tablets. Our task was going from sketches to the ready deployed product.

The main two target audience categories were police investigators and private detectives (30-60 years old) and police academy students (20-25 years old). The app's basic feature set would be provided free of charge, while the full feature set would be available via monthly subscription.

Eventually we created a solid, flexible, and secure system that eliminates paperwork and saves plenty of time of end users. Another thing worth mentioning that was really a helper, was the patient, persistent, result-oriented attitude of the Client, with a wish to understand and aid the process.

As for purely technical subtleties, there were non-trivial tasks of sharing links, which is generally hard in a single page application, plugging in the SSL certificate, and creating an effective Gantt chart with infinite lists. The system's structure corresponds with the theory of conversation management and allows the most efficient work before, during, and after the interview. This solution is absolutely unique to the market and has no known competitors.